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-   -   Cable boxes from Hell... (http://www.homebrewtalk.com/f19/cable-boxes-hell-376454/)

maxamuus 12-26-2012 09:18 PM

Cable boxes from Hell...
Comcast called me about a month ago and asked if i wanted to try some new faster Internet for like 5 buck a month. I said sure.

Week later a cable tv box shows up. Being a nice guy i drove down to the office, waited in line, explained i never ordered cable tv i have dish. Guy says the phone sales guys do it all the time to "make their numbers" Whatever.

A month and half later. Another cable box shows up. I swear and leave it sitting on the porch.

2 days later another cable box is sitting out there.

Today UPS just left another cable box.

So now i have 3 F-ing boxes sitting on the porch in the snow that i never ordered.

I do have internet thru comcast, but not cable tv and i never ordered it. Do you think i have to return these f-ing things or can i just throw them in the garbage ?? Its BS that i would have to take my time to drive to the office, haul these big a$$ boxes in and wait in line to return them again. I never ordered them last time and i sure as $hit didnt order them this time.


PS They keep sending them 2nd day air too and these arent little boxes either.

david_42 12-26-2012 09:33 PM

If I remember correctly, if you did not order something it is legally a gift. On the other hand, Comcast is famous for changing your contract without telling you. They added "Boost" to my service and started billing me for it. I had to go down in person and get it removed and a refund for the charge. At first, they would only refund "for the remaining part of the billing period". But I when I pointed out that they had nothing signed for the service originally, they were in violation of the contract.

Airplanedoc 12-26-2012 09:38 PM

They would be in a snow bank if it were me. You can always take them after the spring thaw, saying you just found them.

I would call them and tell them they can either authorize a UPS pickup or come and get them.

And yes Comcast sucks

DoubleAught 12-26-2012 09:39 PM

If they send them to you then they've added the box SN to your account. I'd take them in or eventually they will either want the box or the $ for the box.

maxamuus 12-26-2012 09:57 PM


Originally Posted by DoubleAught (Post 4717478)
If they send them to you then they've added the box SN to your account. I'd take them in or eventually they will either want the box or the $ for the box.

Thats what i am worried about since i do have an account for my internet.

I think i will call them and tell them to either send a service man and pick them up or send out UPS to get them.

Bobby_M 12-26-2012 10:07 PM

I would just call and tell them that there are three out there that you didn't order and someone better come get them before the boxes soak through.

Homercidal 12-27-2012 06:24 PM

Check your service invoice for any unwanted fees. Then sell the boxes on Ebay.

Comcast is way too big for their own good. And ours.

Bensiff 12-27-2012 07:23 PM

My buddy bought his own modem and called Comcast to give them the MAC addresses set it up. They kept billing him for the modem rental and when he called they said that MAC address was in their database showing the modem was their property and made him prove with receipt that was in fact his equipment. Yup commiecast sucks.

Zuljin 12-27-2012 07:38 PM

Use the FCC and FTC websites to file complaints for each box. Put a copy of each complaint in each box. Neither dept will do anything for you directly, but Comcast will notice the complaints. The more they get, the more they notice. And the more the FCC and FTC notice, too. Use your state attorney general too. And the BBB, just for fun.

TyTanium 12-27-2012 07:42 PM

Call Comcast. They'll send you a postage-paid box for you to return them.

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