I have been dealing with MoreBeer for several years and continue to be extremely pleased with their commitment to customer service. Their most recent opportunity to provide excellent service involved a Ranco temperature controller that went south after just 7 month's service. I contacted them by email. Their response was prompt and I received a return shipping label the same day. They also shipped the replacement immediately without waiting for receipt of the defective unit before shipping the replacement.
These people continue to meet or exceed my expectations and I certainly would recommend them as an excellent and reliable supplier.