I recently ordered a pump line cleaner (never could get the right fitting for the DIY version) and noticed the dip tube was missing. I sent an email and Jason called me within ten minutes to let me know personally that the diptube would be sent out.
I've had nothing short but great service from AiH. They have been an awesome company to do business.
On Deck: Yazoo Dos Perros clone
Primary: Dawson's Multigrain Red
Bottled: Dead Ringer IPA, Keeler's Reverse Burster Altbier, Edwort's Apfelwein (1G), cranberry/raspberry "wein" (1G), Joe's Ancient Orange Mead (2G), Petite Saison d'Ete, St Paddy's Irish Stout, Rum Runner Stout (1G), La Petite Orange, Chocolate Milk Stout
Kegged: St Paddy's Irish Stout, Chocolate Milk Stout. La Petite Orange, Dead Ringer IPA