Originally Posted by jetmechG550
Finally saw one today, it looked alright and I couldn't tell if the fit when the lid was shut was a little off because it may have been put together sort of halfassed as a floor display or what it was. The little latch to pull the lid down seemed a bit odd too but I guess since it wasn't really all that heavy needed something to help seal it.
I appreciate you taking the time to post. The fact that the company did not have any parts and that I coudn't find a thing out about it worried me a little. Now that I've heard some of what you are dealing with I decided to return mine. We ended up buying another BGE for our cabin. It was twice the price but I know what I'm getting.
I realize you have already used the cooker, but would it be worth talking to your local Menards or the directly with the company? At those temps you are not able to use it as it was advertised.