Auber - where are you?

BrewMoreBeers · Mar 4, 2013

So, i emailed Auber Instruments with a question about some replacement cables I recently ordered from them. I would have liked to have heard form Auber, but my email has gone ignored. anyone have any success getting customer service from Auber?

theknub · Mar 4, 2013

i emailed them today and had no issue.

mux · Mar 4, 2013

They have excellent customer service! Give it time.

RDWHAHB · Mar 4, 2013

I had bad customer service from them. Not horrible mind you.

WAORGANY · Mar 5, 2013

BrewMoreBeers said:
So, i emailed Auber Instruments with a question about some replacement cables I recently ordered from them. I would have liked to have heard form Auber, but my email has gone ignored. anyone have any success getting customer service from Auber?

I have been emailing back and forth with Suyi for the past day and a half with out any issues. Trying to resolve my problem with three switches. Two are now good and one pending an answer. No issues very prompt replies. Sorry that you can't say the same.

try [email protected] and [email protected]

Best of luck

WAORGANY · Mar 5, 2013

I heard back from Auber today and he is sending me a new blue LED that is bad. Hope you get your issue resolved soon.

BadNewsBrewery · Mar 5, 2013

+1 on the excellent customer service from Auber...

newtstampede · Mar 6, 2013

Auber has been less that helpful in resolving the current issue with my order. I ended up having to call my bank and get them involved.

newtstampede · Mar 10, 2013

Hear back from Auber yet? They have shut down all communication with me regarding my issue with them.

LKHA · Mar 10, 2013

I called and talked to them twice Friday on a RTD issue very nice and help full

Auber - where are you?

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