Thumbs up to Blichmann Engineering!

carnevoodoo · 09-12-2008, 04:56 PM

I just wanted to share my appreciation for John Blichmann. I was cleaning my equipment and I lost the rubber seal for my thermometer.

I emailed him asking where I could purchase a replacement and he responded within 6 hours asking for my address to send me a new one. I got it in the mail the other day, and I just wanted to say that customer service like that is impressive, and his products are top notch to boot.

zachatola · 09-12-2008, 09:20 PM

Nice, always good to hear of some excellent customer service. Sometimes seems to be a lost art now days. Sounds like a top notch comp.

**Saccharomyces** · 09-12-2008, 09:55 PM

Very cool. Makes me want that "Blichmann bling" even more now. I'm eyeing the Blichmann 20 which EdWort made famous on this forum.

carnevoodoo · 09-12-2008, 10:45 PM

I also bought some perlicks off him once and he was great to deal with, but that's outside of the scope of this.