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Old 11-25-2012, 06:58 AM   #1
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Default Ordered centennial got centennial type

Hi everybody,
I'm new to this forum but have checked it regularly for the past two years and have had all the answers i needed. Now I have a question. I ordered 1/2 a pound of centennial hops a month ago from brewgadgets but got centennial-type hops instead, which i used before, liked them, but this time i was really looking forward to use the real stuff to make a comparison for an all centennial dipa i brew. i emailed them and they were nice and gave me a full refund and let me keep the hops. good. But my question is: is it normal to get centennial type instead of real centennial? On their website there is no clue they could be c-type: http://www.brewgadgets.com/p-764-cen...lets-1-oz.aspx
Have i been a jerk to email them about it? Do you guys usually call the Vendor to make sure what kind of hops they are or you don't care?

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Old 11-25-2012, 07:07 AM   #2
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I would think that if you ordered centennial hops, you should get centennal hops and not a substitute.
They were right to refund you.
You are not a jerk. They shouldn't have taken/processed your order without the hops available or in stock.

And I would be pissed to recieve a substitute. An email would be the least I would do.

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Old 11-25-2012, 07:08 AM   #3
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umm i looked at the website, and it says centennial, but if what you received wasn't what you thought you ordered, then no. if you ordered a big Mac, and got something else you would go back and make a fuss about it. hops are no different. if you wanted centennial, and got something similar, then you didn't get what you paid for.

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Old 11-25-2012, 07:09 AM   #4
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Quote:
Originally Posted by namyarb3
I would think that if you ordered centennial hops, you should get centennal hops and not a substitute.
They were right to refund you.
You are not a jerk. They shouldn't have taken/processed your order without the hops available or in stock.

And I would be pissed to recieve a substitute. An email would be the least I would do.
I agree...send what I've ordered or don't take my money.
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Old 11-25-2012, 07:57 AM   #5
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OK, I'll bite. What are "centennial-type" hops? Did they send you a blend of other hops that are similar to centennial? Did they send you half a pound of some other hop? Or is this just a discrepancy in labeling?

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Old 11-25-2012, 08:14 AM   #6
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If you didn't get what you ordered you were right to call them on it.

I can't imagine any company knowingly sending something other than what you ordered and expecting it to be OK.
Bad, bad business.

That is exactly the type of thing that will keep people from ordering from them.
Making it right after they are called on it doesn't make up for it.

If they couldn't fill the order they should have contacted you with offers of cancelling the order or substitution. Hopefully they would do that in time for you to shop elsewhere for what you wanted.

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Old 11-25-2012, 08:45 AM   #7
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Double post. My bad.

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Old 11-25-2012, 09:02 AM   #8
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Quote:
Originally Posted by daksin View Post
OK, I'll bite. What are "centennial-type" hops? Did they send you a blend of other hops that are similar to centennial? Did they send you half a pound of some other hop? Or is this just a discrepancy in labeling?
"Centennial-Type" is a HopUnion name for a pelletized hop blend made up of Cascade and *Columbus (sorry misspoke when I said Chinook, they all have "C"s!) which is designed to imitate Centennial. When in-demand hop varieties become scarce, HU will develop custom blends designed to imitate a specific hop, although I don't think you typically see them marketed directly as substitutes (or even necessarily for sale to homebrewers, I know for a fact that a few years ago there was a blend offered to professional breweries designed to imitate Simcoe, but I haven't ever seen it; I've heard rumors that Falconer's Flight is that blend and Zythos is the Amarillo blend substitute, although HopUnion doens't ever specify as such)

I know at least some sellers have balked at using the "Centennial-type" branding (probably due to the fact that it is not actually Centennial and sort of skirts the line of dishonesty and at the very least confusion).

Luckly for the buyer in this thread, this is the right time of year to pick up some of the new crop of Centennial which has been fairly recently pelleted. If you check the various websites around this forum you'll find plenty of places with ample availability of the 2012 crop.

Centennial is one of those weird hops that is public domain (since I believe it was developed by a public program) but also becomes scarce due to the fact its used pretty extensively in popular modern recipes i.e. hoppy IPAs that use a ton of hops.
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Old 11-25-2012, 12:06 PM   #9
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do yourself a favor next time and buy your hops from farmhouse brewing. you could have gotten a full pound for what you paid for the half and it would have been right the first time

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Old 11-25-2012, 12:49 PM   #10
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You did the right thing and so did they. No body here knows if it was shipped to you on purpose or some young kid working in the back of the store saw Centennial on a bag of hops and tossed it into your box. I see no reason for others to post how dishonest the store is unless you know what happened. I would've been upset if I got the wrong hops too, but they made it right and life goes on.

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