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Old 08-24-2009, 03:34 AM   #1
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Default Online Homebrew Store Warning

I was recently screwed by brewsterbrown.com, a crappy small homebrew shop. I ordered their "Super Chiller". HA! When I got it I realized why it was such a good deal...it is TINY! The pic makes it look big (to me), but it is only 1/4" copper. When I tried to contact he owner I have not gotten a response after 3 emails! He does not provide a phone number either! Please help spread the word that this guy is not a reputable vendor.

Big enough to handle "big brews"? HA! The thing is only 7 inches tall! What a joke.



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Old 08-24-2009, 03:39 AM   #2
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Have you tried it?



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Old 08-24-2009, 03:41 AM   #3
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Is it really 50' of copper?

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Old 08-24-2009, 03:42 AM   #4
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I already have a 25' 3/8 chiller. I wanted a 50' chiller that was 3/8" or .5" to actually handle big brews. This thing is so small it wouldn't do crap for 10 gallon brews. I didn't use it b/c I am going to sell it as new. Either way, if someone wants to return something, wouldn't you take it back as long as it is within a reasonable time? I would have paid for shipping and a restocking fee but he never even got back to me!

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Old 08-24-2009, 03:43 AM   #5
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Quote:
Originally Posted by Rick500 View Post
Is it really 50' of copper?
I didn't measure it, but it is supposed to be. It is such small tubing that it would fit in a coffee can. You get what you pay for I guess...
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Old 08-24-2009, 03:46 AM   #6
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That lookds pretty darn small to me! I get no feeling of weight from looking at the picture...

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Old 08-24-2009, 03:49 AM   #7
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It doesn't say it is 1/4", but it doesn't say it isn't, either. I don't buy anything unless I know what I am in for. I certainly wouldn't have bought that chiller just looking at the tubing coming off it. It looks like a thrown together wort chiller.

I'm not saying don't be mad, but you got what you paid for. It sucks that their customer service is off. Have you been nice the whole time?

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Old 08-24-2009, 03:51 AM   #8
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i ordered the same one. it is too small, AND the hose connection kept slipping off from the tube connected to the copper after the second use (annoying, but not hard to fix). Thankfully no hosewater got into my wort.

I just ignored how small it was because it was so cheap, and I'm only doing 5 gallon batches...

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Old 08-24-2009, 10:24 AM   #9
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I have the same one and it works fine. Go price 50' of 3/8 copper........

David

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Old 08-24-2009, 12:04 PM   #10
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I scored a 60' roll of 3/8" I.D. 1/2" O.D Copper from Lowe's. It was out of the box and dented in a few spots (on the ends so no big deal). I had to haggle with the manager. Standard retail was $65. He gave it to me for what he said was cost @ $45.

How much did you pay? Why not make your own? Its probably the easiest DIY project there is.



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