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Old 10-14-2009, 03:32 AM   #1
neumann
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Default Must be my lucky day

So I got my shipment from Midwest Supply today for my 5th batch of beer including a shiny new 6 gallon Better Bottle. I noticed that I got two sets of tracking numbers but didn't think too much about it. Thought they had shipped the Better Bottle by itself because it was too bulky or whatever. When the 2 boxes arrived today it was pretty obvious which box had my Better Bottle in it, but that box had also had my ingredients. So what is in this mystery box? I open it up and there are two more ingredient kits, an all-grain Big Ben Pale Ale and a Belgian Grand Cru. I was confused to say the least. Was I Midwest's 1,000,000th customer? Was it some kind of customer loyalty? Or was it all a mix-up?
Occam's razor; I had received someone else's order and there on top was the pick list with her name and address. I briefly contemplated keeping it, even though I'm not equipped for all grain, but decided against it. I always believed in karma and this seemed like a good time to gain a bit in the right direction. So, I called and they are shipping out a pre-paid FedEx label and back from whence they came. In the end, it wasn't really my lucky day, but if you placed an order like that on Midwest Supplies and live somewhere in Washington state, I've got your stuff and Midwest should be calling you.

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Old 10-14-2009, 03:52 AM   #2
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Good move. Karma is real.

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Old 10-14-2009, 03:55 AM   #3
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Yikes, that's quite the mess-up. But am I alone in saying that Midwest certainly has a track record of SNAFU-d orders? So far I've recieved a dented brew kettle, about ten missing items that I had to call to get replaced, an open bottle of sanitizer that got all over a batch's worth of ingredients, and a couple extra ounces of hops that I didn't order.

Has anyone else had problems with their orders from Midwest?

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Old 10-14-2009, 04:01 AM   #4
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Well done, Neumann!

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Old 10-14-2009, 04:02 AM   #5
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Welcome to HBT!
We've ordered probably 20+ times from Midwest and never had one item missing or damaged. They are one of four online stores that I recommend without hesitation.

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Old 10-14-2009, 04:14 AM   #6
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Thanks for the welcome! What are the other recommended online stores, if I may ask?

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Old 10-14-2009, 04:17 AM   #7
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I've had great experiences with:

brewmasterswarehouse.com
austinhomebrew.com
hopsdirect.com

Haven't ordered from nikobrew.com or rebelbrewer.com but definitely will try them out.

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Old 10-14-2009, 04:29 PM   #8
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UPDATE:
Just got a call from Midwest. They offered to sell me both kits for $25! That's nearly $90 worth of beer for $25! I couldn't turn it down. One of the kits is extract and I can brew that pretty soon but the other is all-grain. Seems like a good excuse to do my first all grain kit . How quickly do I need to use this stuff before the grain will spoil?

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Old 10-14-2009, 04:36 PM   #9
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Tomorrow!









Not really. Just trying to motivate.

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Old 10-14-2009, 04:52 PM   #10
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Make sure the grain is in an airtight bag and toss it in the freezer. It'll keep for weeks. (I've kept crushed grain this way for several months, actually.)

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