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Old 06-02-2007, 02:30 PM   #11
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Quote:
Originally Posted by Reverend JC
I ordered some rhizomes from more beer and received 4 stick looking things with no buds or any root structure. seriously looked like large tooth picks. I called them and they said no problem they will grow.

They didnt, but some giant healthy looking cascade rhizoms a friend gave me did.

So as i was looking through their site yesterday and say they had more rhizoms i thought perhaps i should buy a few more. Then i thought hey, the other ones i got from them didnt grow even one inch. So i sent them an email detailing the situation and received a prompt reply about how they do not give refunds or credit on rhizomes as it is up to me to make them grow but since mine arrived and looked like toothpicks they would be more than happy to replace them.

I even told them the intent of the email was not to get anything for free but to let them know about the product the hop farms are sending out to their customers.

Right there, an excellent example of customer service at its finest!


highly recommend B3

Next time buy your hops from Freshops. http://www.freshops.com

Figure out what you want in Feburary and place an order with them in March.

I would watch the website for when they are ready. They shipped me good sized rhizomes and very quickly I might say. Many buds on each.

I bought cascade & nugget.
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Old 06-02-2007, 03:29 PM   #12
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Most of my experience with Morebeer.com has been good. I've spend several hundred $$ over the last year with them without a major issue.

Decent prices, free shipping & no sales tax for those outside the land of Kali Forn Eye Ay

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Old 06-02-2007, 06:07 PM   #13
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Between April 23 and last tuesday I've spent 452.40 with morebeer and they've not blown an order yet. Customer service has been top notch. The real killer is the free shipping on orders over 59$. NB used to be my 'go to' shop but their higher prices and high shipping have made it impossible for me to order from them. I've saved ~$70 in shipping charges by using morebeer.

FYI, flooding a page with repeated text to make it show up in a search engine doesn't work anymore. Google actually delists pages that do that.

I think part of the problem with morebeer's service is that they're growing faster than they can keep up. They have a LOT of stock 'out of stock' on their pages lately.

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Old 06-02-2007, 07:19 PM   #14
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People can get lucky and never have a problem with a vendor, but when a few or several people say they have had issues, especially when each says more than once, it makes you pay attention, or should.

At least, when you order, weigh the importance of a correctly filled and speedily delivered order against the other compelling reason to use that specific vendor, over the countless others that can do basically the same thing. There may be a reason to risk sloppy service if they can get you something no one else can, or the price of something is teasingly irresistible...

I have heard somewhere that http://www.bayouclassicdepot.com/ has very bad customer service and I won't order from them.

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Old 06-03-2007, 05:16 AM   #15
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Default Better Luck Next Time.

I don't have anyexperirnce with More Beer, but when it comes to buying hops/rhisomes I think Freshops are the best at this and they know what they are selling.

Its their core buisness. They are certainly not ignorant like a clerk at More Beer and I'm sure they would never ship a rhizome w/o buds. They seemed pretty nice when I called and asked when the hops should be picked off the bine (not a typo).

I was concerned about picking them too early. They said its pretty obvious look for lots of yellow lupilin like that of pollen. Squeeze and smell. If it smells good, pick them. A clerk at More Beer might be clueless.

To me going to More Beer for rhizomes is like taking you car to local garage when you have transmission trouble instead of going to a transmission shop. Go to the people who know their $hit not those who dabble in everything.

Granted the car could get fixed at the local garage, but believe in going to specialists when they're available.

http://www.frshops.com

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Old 06-17-2007, 12:32 AM   #16
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Oy, after all my good words about morebeer I got burned. I ordered the stuff to do a copy of New Belgium's 1554 last week and this weekend I got all set up to brew, had everything there... except the grains of paradise. I guess I didn't check the box well enough. Now I'm gonna fall behind the consumption/producing curve!!!

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Old 06-17-2007, 03:47 PM   #17
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mward,

What is your 1554 recipe? Where did you find it? I hadn't seen one that included the GOP seeds.

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Old 06-18-2007, 07:48 PM   #18
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I found this on the web, do a google search for 1554 clone, there was a big discussion about it. This is what I figured would be okay, I'm going to brew it and see where to go from there.

Batch Size: 5.50 gal
Boil Size: 7.16 gal
Estimated OG: 1.053 SG
Estimated Color: 24.0 SRM
Estimated IBU: 25.5 IBU
Brewhouse Efficiency: 70.0 %
Boil Time: 60 Minutes

Ingredients:
------------
Amount Item Type % or IBU
5.00 lb Munich Malt (9.0 SRM) Grain 43.5 %
3.50 lb Pale Malt (2 Row) UK (3.0 SRM) Grain 30.4 %
1.00 lb Aromatic Malt (26.0 SRM) Grain 8.7 %
1.00 lb Cara-Pils/Dextrine (2.0 SRM) Grain 8.7 %
0.50 lb Carafa II (412.0 SRM) Grain 4.3 %
0.50 lb Caramel/Crystal Malt - 60L (60.0 SRM) Grain 4.3 %
0.85 oz Northern Brewer [8.80%] (60 min) Hops 25.5 IBU
2.00 gm Grains of Paradise (Boil 5.0 min) Misc
1 Pkgs SafLager West European Lager (DCL Yeast #SYeast-Lager

Original thread is here: http://www.thebrewingnetwork.com/phpBB2/viewtopic.php?t=4358&sid=f23cfd40896affca7b50a3166 69459d0

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Old 06-18-2007, 08:35 PM   #19
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Interesting, my Google search (Earthlink homepage) a month or so ago didn't bring that one up. I ended up using the recipe from Zymurgy.


New Belgium 1554 Clone

A ProMash Recipe Report

Recipe Specifics
----------------

Batch Size (Gal): 10.00 Wort Size (Gal): 10.00
Total Grain (Lbs): 17.50
Anticipated OG: 1.046 Plato: 11.45
Anticipated SRM: 30.9
Anticipated IBU: 24.7
Brewhouse Efficiency: 75 %
Wort Boil Time: 75 Minutes

Pre-Boil Amounts
----------------

Evaporation Rate: 1.25 Gallons Per Hour
Pre-Boil Wort Size: 11.56 Gal
Pre-Boil Gravity: 1.040 SG 9.96 Plato


Grain/Extract/Sugar

% Amount Name Origin Potential SRM
-----------------------------------------------------------------------------
80.0 14.00 lbs. Pale Malt (2-row) America 1.036 2
5.7 1.00 lbs. CaraMunich 45 Belgium 1.033 45
5.7 1.00 lbs. Crystal 60L America 1.034 60
2.9 0.50 lbs. Chocolate Malt America 1.029 350
2.9 0.50 lbs. Carafa III Germany 1.030 525
2.9 0.50 lbs. Black Patent Malt America 1.028 525

Potential represented as SG per pound per gallon.


Hops

Amount Name Form Alpha IBU Boil Time
-----------------------------------------------------------------------------
1.50 oz. Willamette Pellet 5.00 18.5 60 min.
0.50 oz. Goldings - E.K. Pellet 4.75 6.2 75 min.


Yeast
-----

White Labs WLP001 California Ale

I cut it to 5 gallons and switched the yeast to a WLP830. Fermented at 65F, conditioning now at 40. There was a good article in Zymurgy about using this and other yeasts at higher than normally recommended temps.

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Old 06-18-2007, 08:41 PM   #20
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One thing about MoreBeer is their innovation. They are always trying to find that new great brewing gear and/or designing their own. MoreBeer defiantly took the brew sculpture to the next level and their sterile siphon starter is genius. No matter if you have had a good customer service experience or not (my experience has been great), they have been leaders in advancing our favorite hobby and for that they are my first choice.

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