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509inc · 12-05-2012, 06:46 PM

Ha I just called them. Answered on the third ring. Want me to conference you in?

**oasisbliss** · 12-05-2012, 07:14 PM

Tried again still no go.....

509inc · 12-05-2012, 07:16 PM

Quote:

Originally Posted by oasisbliss

Tried again still no go.....

What number are you calling? 405-793-2337. Give that a try I bet they answer right away. Trust me these guys are cool as can be.

**zzARzz** · 12-05-2012, 07:28 PM

It looks like others have had the same issue as you, oasisbliss, according to the Better Business Bureau. They aren't accredited, but it looks like they resolved the 2 similar complaints made to the BBB in the last 12 months. It may be easier to deal with them directly if you can get them on the phone, but lodging a BBB complaint to get their attention is another option.

**bovineblitz** · 12-05-2012, 08:02 PM

My chiller is from them and it's been great for three years now.

I suppose I might have been lucky.

**oasisbliss** · 12-06-2012, 02:33 AM

Yea that is the number I am using. Thanks for everyone's input. Hope to get this resolved soon. Bummed I don't get to use it this weekend.

**Kujo** · 01-08-2013, 02:16 AM

What times are you calling? They do get busy but their hours suck. I live near there but have a hard time buying anything with their short hours. Other then that they are good people with great prices on most things.

**reinstone** · 01-08-2013, 02:23 AM

learn to brew out of OK?

yeah.....I have had lots of problems with them. Twice I have ordered items and put a note in the order...."if you are out of stock on any item-please let me know asap" five days later I get an email-sorry we are out of stock on your bottle filler! and there go my dreams of giving my brews for Christmas......

Luckily rebel brewer (I called them) took my order to fedex after their normal processing hours to get me my beergun in time!

Now that is customer service-----and again this is not the first time I have had problems with learn to brew- I dont think they have half of the stuff in stock they sell on their site.

**reinstone** · 01-08-2013, 02:25 AM

and buy chillers from NYbrew supply!-they are doing a custom for me and are highly recommended. I know that learn to brews prices are good-bu they are horrible....just bad. buyer beware

**reinstone** · 01-08-2013, 02:27 AM

Quote:

Originally Posted by 509inc

What number are you calling? 405-793-2337. Give that a try I bet they answer right away. Trust me these guys are cool as can be.

no they suck.....and I talked to the nastiest woman you have ever talked to!