New Giveaway - Wort Monster Conical Fermenter!

Home Brew Forums > Home Brewing Beer > General Beer Discussion > Label Peelers says longer!




Reply
 
LinkBack Thread Tools Display Modes
Old 12-04-2012, 05:22 AM   #111
highgravitybacon
Feedback Score: 0 reviews
Recipes 
 
Join Date: Sep 2012
Posts: 864
Liked 190 Times on 133 Posts
Likes Given: 144

Default

Quote:
Originally Posted by KeyWestBrewing

That's kinda like advertising, being helpful, informative, and spamming the forum all at the same time. Feel like they coulda just said hey we got em if your lookin for em instead of posing as a fake satisfied customer.
It's not really helpful if it's an outright lie.


__________________
highgravitybacon is offline
 
Reply With Quote Quick reply to this message
Old 12-04-2012, 06:43 AM   #112
KeyWestBrewing
HBT_LIFETIMESUPPORTER.png
Feedback Score: 4 reviews
Recipes 
 
Join Date: Jan 2012
Location: Key West, Florida
Posts: 4,656
Liked 367 Times on 306 Posts
Likes Given: 473

Default

Quote:
Originally Posted by highgravitybacon

It's not really helpful if it's an outright lie.
I didn't go to the site and check the credibility of whether or not they had the hops after reading the post. If they do, it helps people get what they can't find. The rest..... well you got the picture.


__________________

Growing Hops in Key West, FL....

http://www.homebrewtalk.com/f92/cascades-key-west-333466/

Primary : Smoked Rye Saison
Primary : BBA Stout
Primary : Soon To Be Filled
On Tap : Edicion Regionales Inglaterra, Apple Pie Cider, Queen Ann's Revenge IPA
Bottled : Bourbon Chocolate Breakfast Stout
On Deck : Atocha Amber, FBS Clone, Red Wheat and Blue, Slob On My Rogg-enbier

*Member: The HBT Sweaty Fat Guys Cigar club

KeyWestBrewing is offline
 
Reply With Quote Quick reply to this message
Old 12-04-2012, 12:00 PM   #113
TNGabe
Feedback Score: 16 reviews
Recipes 
 
Join Date: Aug 2012
Posts: 6,416
Liked 2143 Times on 1452 Posts
Likes Given: 2102

Default

Quote:
Originally Posted by jstuts2260 View Post
I have emailed 3 freakin times and have yet to get a response. The fact that they weren't able to fulfill their orders is one thing, the lack of communication is another...but more than anything I didn't buy my Citra hops from farmhousebrewsupply because I "bought" these literally the day before. One thing for sure...I'm done with this freakin company.

...I know that other people are getting their orders. Any suggestions?
That sucks man, I had a satisfactory experience with them. Try calling maybe:
sure there is an 800 number on their website or the number I have is 234-678-5496.
__________________

Brew as I say, not as I brew.

TNGabe is offline
 
Reply With Quote Quick reply to this message
Old 12-04-2012, 12:34 PM   #114
allenH
HBT_SUPPORTER.png
Feedback Score: 5 reviews
 
allenH's Avatar
Recipes 
 
Join Date: Apr 2012
Location: Sanford, Florida
Posts: 2,492
Liked 1956 Times on 1058 Posts
Likes Given: 894

Default

I emailed them at 11:59pm from the live chat section of their website, Matt emailed me back at 12:14. I just clicked on the live chat button (it said closed, click here to leave a message). The email address ended up being info@labelpeelers.com.

__________________
allenH is offline
 
Reply With Quote Quick reply to this message
Old 12-04-2012, 01:24 PM   #115
graduate
HBT_SUPPORTER.png
Feedback Score: 0 reviews
Recipes 
 
Join Date: Feb 2010
Location: Western NY
Posts: 154
Liked 4 Times on 3 Posts
Likes Given: 1

Default

I'm really starting to get pissed. Next friday they will have had my money for 2 months! Something has to happen soon. I've been patient but this is getting ridiculous. This is a terrible way to treat customers. If you can't fill orders in a reasonable time then offer to return the money or ask if you want to continue to wait for maybe.

__________________
graduate is offline
 
Reply With Quote Quick reply to this message
Old 12-04-2012, 01:52 PM   #116
dbrewski
This is my User Title
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
dbrewski's Avatar
Recipes 
 
Join Date: Oct 2011
Location: Indeterminate
Posts: 1,012
Liked 51 Times on 45 Posts
Likes Given: 35

Default

They do not answer emails and their phone is busy every time I tried to call them. I am trying to cancel part or all of my order, but they won't respond. I am not pissed off yet, but if I had not stocked up on hops elsewhere I would be. I think these are good guys trying to make a living that are in over their heads on this one.

__________________
dbrewski is offline
 
Reply With Quote Quick reply to this message
Old 12-04-2012, 02:07 PM   #117
dbrewski
This is my User Title
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
dbrewski's Avatar
Recipes 
 
Join Date: Oct 2011
Location: Indeterminate
Posts: 1,012
Liked 51 Times on 45 Posts
Likes Given: 35

Default

OK my bad, just got an email response from them. I had run out of ways to contact them and just used their "contact us" page about 5-6 days ago. They addressed my issue (cancelling part of my order), were nice about it, and added this:

Quote:
We received an update last Friday and we were informed that the pre-order hops were coming in December 10th (1 week from today). It appears that the crop was a bit behind what HopUnion estimated as their original crop harvest date. Because we are located 2 miles down the road from the national supplier of all homebrew shops, LD Carlson and pick up inventory orders 5 days a week, as soon as they arrive from HopUnion, we will be able to pick them up and ship them out immediately. My best estimate would be that the majority will be shipped out next week.

I apologize for the delay in getting them out to you. HopUnion only packaged and shipped one month’s worth of these hops to LD Carlson and did not foresee that they needed to package up the entire crop to meet all of the homebrew shops in the US’s demands for them. It was really out of our hands but as soon as they come in from HopUnion to LD Carlson, we will work around the clock to get them out to you.
__________________
dbrewski is offline
 
Reply With Quote Quick reply to this message
Old 12-04-2012, 02:12 PM   #118
graduate
HBT_SUPPORTER.png
Feedback Score: 0 reviews
Recipes 
 
Join Date: Feb 2010
Location: Western NY
Posts: 154
Liked 4 Times on 3 Posts
Likes Given: 1

Default

Ok. Pissed might be a strong word. I guess frustrated with the way this is going. No communication from them and the inability to contact them or be contacted by them.

__________________
graduate is offline
 
Reply With Quote Quick reply to this message
Old 12-04-2012, 02:43 PM   #119
whitehause
Feedback Score: 1 reviews
Recipes 
 
Join Date: Oct 2011
Location: Fleetwood, Pa
Posts: 1,105
Liked 137 Times on 102 Posts
Likes Given: 28

Default

Quote:
Originally Posted by dbrewski View Post
OK my bad, just got an email response from them. I had run out of ways to contact them and just used their "contact us" page about 5-6 days ago. They addressed my issue (cancelling part of my order), were nice about it, and added this:
That's good to hear, but it looks like the same E-mail that has been sent a couple times, just with a different date. I hope it's true though.
__________________
Screw it, Lets brew it

Primary 1- BM's Cream of three crops.
Primary 2- Paleface Scalper
Primary 3- Monks Reward (Kreuzberg)
Kegged - Honey Badger, Heady topper clone 1, Indian Paleface Scalper
Bottled- Skeptical Dog winter Lager, Hell's Belgian, Old Dutch Hiefer Hefe,Aphlewein, Chocolate Thunder porter, Jacked up lantern
whitehause is offline
 
Reply With Quote Quick reply to this message
Old 12-04-2012, 02:47 PM   #120
theBFG
Feedback Score: 0 reviews
Recipes 
 
Join Date: Jun 2012
Location: Charlotte, North Carolina
Posts: 104
Liked 6 Times on 5 Posts
Likes Given: 4

Default

Quote:
Originally Posted by KeyWestBrewing View Post
I didn't go to the site and check the credibility of whether or not they had the hops after reading the post. If they do, it helps people get what they can't find. The rest..... well you got the picture.
They definitely had the hops, I ordered a pound of citra. Great price, incredibly fast delivery (order shipped 1 hours after ordering, here in three days) however it was only ~15 oz. So still not sure if the trade off of getting it sooner is worth getting shorted... luckily I still have some leftover and hopefully will get some from LP soon.


__________________
theBFG is offline
 
Reply With Quote Quick reply to this message
Reply


Quick Reply
Message:
Options
Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ferment longer, or leave in bottles longer? Schuey102000 Beginners Beer Brewing Forum 7 09-28-2012 09:12 PM
Label Peelers just restocked 30 hops Calichusetts General Beer Discussion 1 01-09-2012 09:03 PM
label peelers kosmokramer General Beer Discussion 1 11-14-2011 10:43 PM