if your in florida, heartshomebrew.com is nice because it is next day shipping. Otherwise I use homebrewery.com, Rebelbrewing.com, and Hopsdirect.com
I am very fortunate to have the Home Brewery just up the road from me. Todd is a great guy and his staff are all very good brewers in their own right.
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Asgard Brewery
Ales to the Gods
Don't worry about life, you're not going to survive it anyway.
Primary: Apple Honey Cyser
Secondary:
Secondary: Apfelwein
Bottled: Broken Arrow Bitters (got a case and a 1/2 gal)
Drinking: Grolsch
Up Next: SMaSH ESB of my own creation
I ordered a regulator from morebeer that was supposed to come with an integrated gasket where the regulator meets the CO2 tank. I hadn't seen that kind of setup before, so I was curious to receive it.
Anyway, there was no such thing in the regulator. I emailed and got a response within hours. They sent me 12 gaskets for free, which is dern near a lifetime supply. I also asked them to add a bottle of star san to the order because I had forgotten to order it the first time. Both items arrived in 2 days via - they sent the package via express mail.
Not a huge deal, but it shows they are serious about keeping customers happy.
Ordered my original equipment from Williams Brewing (got the one with the kettle and chiller). Have since ordered from Midwest for ingredients. Both were easy transactions. Midwest and Northern Brewer seem to have the best websites as far as shopping experience go - I use the Wishlist on Midwest.
I did also order rhizomes from Freshops. It took a while for it to get from OR to NC, but it was an OK transaction.
New place just opened on the West Side of Cincinnati. They are currently open and in the process of getting all of their stock in. Stopped in today and talked to the owner who seems like a great guy. Starting to get a good selection of stuff at reasonable prices. He also designed and sells a little all-in-one brewing machine that looks like you can store it in your kitchen cabinet.
In Philadelphia, I get everything from Home Sweet Homebrew. http://www.homesweethomebrew.com/
The website's a bit amateurish because it's a small, locally-owned shop, but they ship. My girlfriend got my beginner's kit there last year for a very competitive price and they personally delivered it to our apartment several blocks away. That's the kind of personal attention I get from George and Nancy, the couple who own this place. It's homey and they are very experienced and knowledgeable. George has kicked around recipe ideas with me and often suggests practical, lower-cost or space-saving solutions for me. They have almost always had what I needed, but when the didn't they ordered it for me. Excellent service. Local shop, personal attention. They keep me coming back.
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