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Old 04-29-2011, 10:14 PM   #1
sergeantstogie
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Default Homebrew shops not supportive of Military

I just got off the phone (from Afghanistan) with Morebeer and they informed me they do not offer their free shipping program for APO (my home is also at an APO in Germany) addresses.

Their shipping estimate came to about $80 plus the cost for basically one 5 gallon all grain batch ingredients with some extra since recipes call for example 1/4 pound but the item is sold in pound increments.

The salesman told me the reason shipping is so much more expensive since it has to go to another country. This is simply not true, but of course the salesman did not care.

http://www.stripes.com/news/some-ret...resses-1.97267

This article quotes a postmaster for an APO who states these costs are inflated simply to take advantage of service members and that the USPS fee is to get a package to New York and from that point all shipping and handling costs are provided to service members free by the Department of Defense.

This is not just the one store. I have tried placing the exact same ingredient order at three other online homebrew suppliers and each time the shipping rate was ridiculously high.

We do what we do because we feel right doing it. We do not necessarily deserve anything special for what we do. However, we sure as hell do not deserve to be gouged while we are serving our country. We deserve what every other American is entitled to.

If you agree with this, please shoot a quick email to your favorite online homebrew retailer and tell them what you think.

If you don't I will try and calm down and see things from your side.

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Old 04-29-2011, 10:21 PM   #2
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So you're in Germany....

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Old 04-29-2011, 10:22 PM   #3
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Slightly confused....does Germany not allow homebrewing shops....I really don't know.

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Old 04-29-2011, 10:26 PM   #4
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Why exactly did you want them to ship to Germany if you are in afghanistan???

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Old 04-29-2011, 10:29 PM   #5
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I live on an Army base in Germany. There are a couple homebrew shops in Germany but selection is limited and cost is high.

I called from Afghanistan to place my order so it is there when I get home next month.

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Old 04-29-2011, 10:33 PM   #6
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Quote:
Originally Posted by sergeantstogie
I live on an Army base in Germany. There are a couple homebrew shops in Germany but selection is limited and cost is high.

I called from Afghanistan to place my order so it is there when I get home next month.
Why not have it shipped to a relative or friend in the states, who can then repackage in a priority mail flat rate box?

Not free, but better than $80

Just had to make sure you weren't planning on brewing while deployed, ive seen some pretty dumb attempts at trying to get alcohol into Iraq.
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Old 04-29-2011, 10:55 PM   #7
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I believe that it's due to Fedex and UPS not delivering to APO addresses that most companies cannot ship to an APO address.
"Does UPS ship to P.O. Boxes?
No. However, if a shipper should use a P.O. Box address, the recipient's telephone number must be included. A package addressed to a P.O. Box may experience delays, is not covered by any UPS Service Guarantee and will be charged an Address Correction fee. Army Post Office (APO) and Fleet Post Office (FPO) addresses are absolutely not accepted."
Fedex's was more difficult to locate but said the same thing from the snippets I could see. I didn't look at DHL's.

Due to that, it means that they have to send directly to the foreign location by normal international shipping. ($$$)

You would have to use the USPS in order to send to an APO address. (or PO or FPO etc). And while I can't say that it would be rare to use, it's just that companies, particularly when the customer base is located within a certain geographical location (or really, to any non APO address), can have a shipping contract that keeps costs down, especially when compared to shipping via USPS. (Also, according to comparison guides, these companies are used due to other non-cost items such as specialized pickup times, etc).

*edit* Actually... could you ask the sales person to see if it were possible to ship everything by USPS? I know they have the no alcohol rule, whereas Fedex/UPS can (for businesses etc.), but I don't know the details on shipping other components.

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Old 04-29-2011, 11:02 PM   #8
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OP is correct. My business regularly ships packages to APO/FPO/DPO addresses, and the rates the USPS charges us are domestic rates.

I'm sad to hear that they don't understand that APO is domestic, and not international. I suggest calling and speaking to another sales person, or buying from a different supplier. This does not reflect well on MoreBeer.

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Old 04-29-2011, 11:23 PM   #9
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That's true if you use the USPS that you can ship to an APO. Does your business pass the shipping charges to the customer, or does your business have a free shipping method? What is the largest package you are able to send through the USPS? (The USPS has a size limit on what they can ship, even with their large packages apparently, because a 2'x2'x3' box is too large for the USPS.)
Most places offer free, or low shipping charges due to contracts with the shipping companies though. Because the actual shipping cost comes down to something like a dollar a pound, so the free shipping charges is balanced out between people who purchase enough to make it worth it, and those who buy so little that the shipping costs more for the company than the product costs. (There were articles about free shipping and the cost to businesses sometime in December in regards to the holiday shipping).

Anyhow, because the free shipping is unavailable, you really have to blame the shipping companies. Otherwise the businesses would use USPS which include APO addresses and none of us would have free shipping.

After considering it. The best option is to find someone near the apo address and have them order the supplies, then drop it off at the APO address, if that were allowed, so that they dont' have to pay 20-50 bucks just to ship it through the USPS to the apo.

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Old 04-29-2011, 11:29 PM   #10
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They're not purposefully slighting GI's. This comes up every now and then on here and has been explained. They have legitimate reasons why they can't or choose not to. It's not any anti gi bias. You're not the first who's had this challenge.

Even Mcmaster Carr, which isn't a homerbew supplier per-se has had the same sanctions. They won't even bother attempt to ship overseas.

Somehwere on here is there answer.

But one of our members is in Afghanastan at the embassy and he gets his supplies shipped in, you might want to talk to him, if I can recall who it is, I'll shoot him a pm.

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