No insults here please. I know how you are feeling since this, no response, has happened to me to and got me frustrated. Just post a friendly reminder where you can note what you have found out so far and what you did

.
And for many of us regulars there is just not enough to brewing related stuff to talk about. And a post can easily be overlooked.
I think that for your problem a stuck fermentation is unlikely. An OG of 1.048 is very easy on the yeast. Especially ale yeast won't have a problem.
Maybe you just got a batch of extract that was mashed to hot. These things can happen.
Kai