Well, I think you should give them a visit anyway. I've never been there or ordered from them (I use AHS and Midwest for my online orders), but if given the opportunity I would stop in. Now granted, the guy that started the thread had a bad experience with them online but that doesn't mean you will if you go there. It sounds to me that there was some sort of misunderstanding and probably a lack of communication. Most of the posters in that same thread seem to enjoy their visits to SF Brewcraft. I say check them out, if you don't like it then your not under any obligation to spend your money there anyway. Take opinions for what they're worth but experience is priceless.
"You know, I rather like this God fellow. Very theatrical, you know. Pestilence here, a plague there. Omnipotence ... gotta get me some of that." - Stewie Griffin
Bottle: AHS Belgian Trappist Dubbel, Edworts Apfelwein, Oktoberfest, Midwest Porter,
Drinking: Yes please...