*Ss Brewing Technologies Giveaway - Enter Now!*

Home Brew Forums > Home Brewing Beer > General Beer Discussion > Brewers Hardware????
Reply
 
LinkBack Thread Tools
Old 04-18-2012, 04:49 PM   #61
WPStrassburg
Feedback Score: 2 reviews
Recipes 
 
Join Date: Sep 2008
Location: Rochester, NY
Posts: 491
Liked 21 Times on 18 Posts
Likes Given: 1

Default

Nevermind.

__________________

Last edited by WPStrassburg; 04-18-2012 at 05:18 PM. Reason: All set now
WPStrassburg is online now
 
Reply With Quote Quick reply to this message
Old 08-31-2012, 02:30 AM   #62
Espi
Feedback Score: 0 reviews
Recipes 
 
Join Date: Dec 2009
Location: Tempe, AZ
Posts: 218
Liked 1 Times on 1 Posts
Likes Given: 2

Default

I dont mean to dig up an old thread but......

I just ordered some shields from these guys. FANTASTIC interaction, awesome product, and super fast shipping. I ordered them Sunday night and got them today!

Every time I have ordered bits they have been totally spot on. Thanks fellas. These things are awesome and I am geeking out right now.

__________________

When in darkness... when in doubt... run in circles... scream and shout!

Espi is offline
 
Reply With Quote Quick reply to this message
Old 01-18-2014, 02:21 AM   #63
Smithy
HBT_SUPPORTER.png
Feedback Score: 0 reviews
Recipes 
 
Join Date: Apr 2013
Location: Westminster, Colorado
Posts: 40
Liked 3 Times on 2 Posts
Likes Given: 4

Default

Yep. Dragging this thread up again. Ordered on several occasions from Brewers Hardware. Large dollar orders. 95% of all items filled on each order. Doesn't bother to follow up with an idea when it will be 100%. Why is that a problem? The 5% of the parts that don't show puts the entire project on hold. Then I have to answer to my customers why I can't finish. Screw this company! Do you all see the consistency? Its great when he fills an order, screw you when he can't fill it but will take the money until then all day long! That not how you take care of customers!!! A good business shines when things get difficult. Sh#$ happens but own it. This guy flat sucks!!! Never again...

__________________
Smithy is offline
 
Reply With Quote Quick reply to this message
Old 08-06-2014, 02:51 AM   #64
jamboo
HBT_SUPPORTER.png
Feedback Score: 0 reviews
Recipes 
 
Join Date: Aug 2012
Location: Aurora, Colorado
Posts: 15
Liked 1 Times on 1 Posts

Default

I'm having the same problem that the OP had with Brewer's Hardware. No shipping info. No response to email/messages. And of course no Thermowell.

I guess I will trying calling them next.

__________________

On tap: IIPA, Black Cream Ale,Experiment Hop Experiment, Kiwi Pale
Conditioning:
Secondary: None
Primary: Hoppy Stout
Planning: Always

jamboo is offline
 
Reply With Quote Quick reply to this message
Old 08-06-2014, 04:27 AM   #65
sandyeggoxj
Head of Research and Development
HBT_SUPPORTER.png
Feedback Score: 1 reviews
 
sandyeggoxj's Avatar
Recipes 
 
Join Date: Jan 2011
Location: Sunshine and Big Holes
Posts: 1,361
Liked 141 Times on 108 Posts

Default

Quote:
Originally Posted by jamboo View Post
I'm having the same problem that the OP had with Brewer's Hardware. No shipping info. No response to email/messages. And of course no Thermowell.

I guess I will trying calling them next.
Fwiw, they have always answered my phone calls and my questions. In fact, because of the phone I have made several successful purchases. When I initially ordered my bcs I bought some other items. I didn't mind waiting on the bcs but I wanted the other items as soon as possible. They told me to note in the order notes to ship the in stock items asap and send the bcs separately. It worked out great. But only because I called...
__________________

*Everything I say is fully substantiated by my own opinion

sandyeggoxj is offline
 
Reply With Quote Quick reply to this message
Old 08-06-2014, 05:32 PM   #66
Shuznuts
Feedback Score: 0 reviews
Recipes 
 
Join Date: Jul 2011
Location: Laurel, Md
Posts: 93
Liked 8 Times on 6 Posts

Default

I've had pretty good experiences with this company. Granted, it's not a huge operation, but when I ordered a back order item, I was notified by a company rep and verified if I indeed wanted said item, which would have take a while to get, or change to a more available alternative.

This company allows homebrewers and probably some nano brewers access to some pro gear. If I was a pro with an operation over 3 bbls, there's probably more economic vendors available.


Sent from my iPhone using Home Brew

__________________
Shuznuts is offline
 
Reply With Quote Quick reply to this message
Old 08-06-2014, 10:15 PM   #67
MilkStout
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
MilkStout's Avatar
Recipes 
 
Join Date: Nov 2013
Location: Some Where in North Carolina
Posts: 6
Default

Just read through this string. I glad I haven't read it earlier not sure I would have placed an order. However, I have ordered several items from them and have always received my order in a timely fashion. Great items at competitive prices. Sorry to hear other have not had the experience I have.

__________________

Regards,

Phil

Quote:
Life is too short to drink beer that you can see through!
MilkStout is offline
 
Reply With Quote Quick reply to this message
Old 08-06-2014, 11:21 PM   #68
jamboo
HBT_SUPPORTER.png
Feedback Score: 0 reviews
Recipes 
 
Join Date: Aug 2012
Location: Aurora, Colorado
Posts: 15
Liked 1 Times on 1 Posts

Default

They finally did get back to me saying that they missed my email because they were attending a Craft Brewing Event. They also said that the item I ordered went on back-order, but did not communicate that to me.

__________________

On tap: IIPA, Black Cream Ale,Experiment Hop Experiment, Kiwi Pale
Conditioning:
Secondary: None
Primary: Hoppy Stout
Planning: Always

jamboo is offline
 
Reply With Quote Quick reply to this message
Old 08-06-2014, 11:25 PM   #69
robfar
Thomas Corcoran Brew Works
HBT_LIFETIMESUPPORTER.png
Feedback Score: 0 reviews
 
robfar's Avatar
Recipes 
 
Join Date: May 2012
Location: Colesville, MD
Posts: 141
Liked 20 Times on 15 Posts
Likes Given: 3

Default

Ii've ordered thermowells twice recently and had them come well before I expected them. Seems like things are running smoothly.

__________________

Fat, drunk and stupid is no way to go through life, son.

robfar is offline
 
Reply With Quote Quick reply to this message
Reply



Quick Reply
Message:
Options
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
UK brewers? HH60gunner General Beer Discussion 4 01-18-2014 02:12 PM
Ace Hardware Sub Pump? juslod General Beer Discussion 10 03-24-2011 05:31 PM
Help from UK Brewers! Gremlyn General Beer Discussion 7 09-28-2009 04:05 AM
Any UK brewers cd38 General Beer Discussion 2 05-12-2009 12:20 PM
Any MD/VA/DC AG brewers out there? NewBrew09 General Beer Discussion 7 02-27-2009 02:53 AM