Wow. I've stopped in and emailed, and the MOST I got was a 'customer confidence report'. When I asked further, they said "that's all we know".
Our water is VERY hard.
Talkin' to the wrong people. If you get the right people, they tend to be very helpful. I called in and they gave me what I asked for. A more charming member of my homebrew club called and ended up talking the guy into coming to a meeting to give a presentation.
Thank you for your interest in 3M Clean Water Solutions Products.
Unfortunately, we are not yet available in all areas and your address falls in an area that we are not yet able to support.
Our current areas of availability are:
Chicago, IL
Manchester, NH
New Haven, CT
Charleston, SC
Waco, TX
San Antonio, TX
Omaha, NE
Orange County, CA
Portland, OR
Spokane, WA
Boulder, CO
Washington DC/Northern Virginia Area
Please accept our apologies and please note that as our program grows we would like the opportunity to work with you on your water concerns.
I got that same email. Bummer. Wish they'd have mentioned that on their site prior to me giving them their email address and posting that information here!
I got that same email. Bummer. Wish they'd have mentioned that on their site prior to me giving them their email address and posting that information here!
Yeah, it lists like 10 major cities/counties at the bottom of the page and you can only get the 3m test if you live there. I don't live in a huge city or anything, but I was able to find a water quality report on the website of my local water district. I guess most cities nowadays would have something like that on their sites.
I signed up for a kit and it looks as though they are going to send the kit and I dont live in any of the cities listed.....maybe just luck of the draw.
Many water treatment salesmen will do a free water sample. We had one done when we first built our house, after the well was in.
I just found it last year (after realizing I needed to adjust my almost mineral free water). However, it didn't have what I needed. Total alkalinity, pH, and were some the main things, as the vendor sells stuff to correct those. But all the other stuff one needs to know to balance wasn't listed. So I sent away to the place listed on HBT alot. Cheap, fast, and all the right tests. It was simple after that to adjust my water using the TH spreadsheet.