Home Brew Forums > Home Brewing Beer > Recipes/Ingredients > Niko Brew Hops = Great Customer Service!
LinkBack Thread Tools
Old 12-01-2012, 04:30 PM   #1
Feedback Score: 0 reviews
Join Date: Oct 2006
Posts: 14
Liked 1 Times on 1 Posts

Default Niko Brew Hops = Great Customer Service!

I ordered 6lb of hops from http://nikowbrew.com on Black Friday and when the package arrived, 5 of the 6 lbs were no longer vacuum sealed and couple of bags had obvious holes in them. I had no way of knowing how long they'd been like that and, since I don't have a vacuum sealer at the moment, I was worried about being able to store them and keep them fresh.

I contacted Niko on this forum and, even though there's a good chance that the damage occurred during shipping, he immediately shipped out replacements for all of the damaged packages and has refunded my shipping charges!

It's great to see awesome customer service like this and I'll definitely be buying from NikoBrew again in the future!

smath is offline
jperry Likes This 
Reply With Quote Quick reply to this message

Quick Reply
Thread Tools

Similar Threads
Thread Thread Starter Forum Replies Last Post
Keg Connection continues its great customer service Sheldon General Chit Chat 1 05-24-2012 09:25 PM
Farmhouse Brewing Great Customer Service oceanselv General Beer Discussion 2 04-18-2011 05:37 AM
Northern Brewer customer service is great. JebCkr General Beer Discussion 4 02-22-2011 01:41 AM
Great customer service from MoreBeer CrookedChris Equipment/Sanitation 2 10-15-2010 06:52 PM
Great customer service from morebeer! Yooper General Beer Discussion 5 06-19-2009 04:40 PM

Newest Threads