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02-06-2013, 04:42 PM
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#1
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Senior Assistant Chumbawumba
Feedback Score: 0 reviews
Join Date: Mar 2010
Location: Norfolk, VA
Posts: 254
Liked 4 Times on 4 Posts
Likes Given: 6
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Turnaround on Monster Mill purchase?
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Purchased a Monster Mill from MM website on 1/29 and got an email saying the shipping label had been created the next day...then nothing for the last week.
Still says label created but nothing in UPS system yet.
Site says they prefer emails.so I mailed yesterday with no response.
Left voicemail this morning without response thus far.
One reason I chose MM was all the good feedback on shipping expediency.
Anyone know if they're away from the business or low on inventory or something?
__________________
Sometimes, I doubt your commitment to Sparkle Motion!
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02-06-2013, 08:14 PM
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#2
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panem et circenses
Feedback Score: 0 reviews
Join Date: Mar 2008
Location: , Washington, the state
Posts: 3,519
Liked 139 Times on 127 Posts
Likes Given: 31
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IDK...I bought mine around 3 years ago and dealt with the owner quite a bit...seemed like a good responsive businessman. Maybe he has a personal issue going on, running a small business can be really tough sometimes.
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02-06-2013, 08:40 PM
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#3
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Vendor and Brewer
Feedback Score: 0 reviews
Join Date: Aug 2006
Location: Piscataway, NJ
Posts: 20,665
Liked 461 Times on 326 Posts
Likes Given: 9
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He's probably out in the shop turning rollers until the wee hours rather than responding to emails. It's the bane of the small business. It's often a decision between getting two orders out or responding to four emails about when their orders are going to go out. I'm not saying it's the way to run a business long term by any means, just that I understand.
__________________
BrewHardware.com
Sightglass, Refractometer, Ball Valve, Weldless bulkhead, Thermometer, Decals, Stainless Steel Fittings, Compression Fittings, Camlock Quick Disconnects, Scale, RIMS tube, Plate Chiller, Chugger Pump, Super Clear Silicone Tubing, and more!
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02-06-2013, 09:45 PM
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#4
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Senior Assistant Chumbawumba
Feedback Score: 0 reviews
Join Date: Mar 2010
Location: Norfolk, VA
Posts: 254
Liked 4 Times on 4 Posts
Likes Given: 6
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Totally understand. Thought the whole 6 degrees of Kevin Bacon idea would yield a first hand buddy or next door neighbor who would just say, 'Oh, yeah, Fred's in Costa Rico feeding the wildlife till Wednesday night.' and that would be that.
All good- I'll RDWHAHB.
__________________
Sometimes, I doubt your commitment to Sparkle Motion!
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02-06-2013, 09:57 PM
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#5
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Feedback Score: 0 reviews
Join Date: Jun 2010
Location: Bethel, CT
Posts: 6
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I ordered a mm2 1/2" with hopper on 1/31 using standard shipping. It arrived today.
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02-07-2013, 01:48 AM
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#6
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Feedback Score: 0 reviews
Join Date: May 2011
Location: Stow, MA
Posts: 5,364
Liked 306 Times on 268 Posts
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^ Lobs a grenade. Niiiice!
Cheers! 
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