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Old 12-18-2008, 08:28 PM   #1
The Pol
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Default PROPS to AUBER INST.

Placed an order there today at 4:05pm for my PID, SSR, heat sink and thermocouple...

At 4:08pm I recieved a call from them, pointing out that I ordered a PID with RELAY only output. They saw that I had also ordered an SSR and probably wanted the identical PID with SSR output. WOW... I was astonished, great job. I highly recommend them!

Pol

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Old 12-18-2008, 08:30 PM   #2
Jim Karr
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Would you be so kind as to post a link or a contact?

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Old 12-18-2008, 08:32 PM   #3
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ENGLISH people. This is an ENGLISH format forum. Pantat mak engkau.......

That is great customer service by the way.

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Old 12-18-2008, 08:38 PM   #4
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HERE is the link.

auberins.com, Temperature control solutions for home and industry

That is by far the BEST customer service I have ever recieved. I mean, they looked at my order, in the first 3 minutes, deduced that I wanted a different PID by looking at the remainder of my order, and called me to correct it.

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Old 12-19-2008, 12:31 AM   #5
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They did the same thing when I bought mine. It works great to control my BK.

Mike

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