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Originally Posted by brewingmeister
sounds like the pump is not primed. you have air and liquid in the head and not just liquid.
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Very well could be the case. Tell me where I am going wrong in the following scenario.
1 - liquid comes into pump head via gravity by opening ball valve on kettle.
2 - wait for liquid to stabilize then turn pump on
3 - either the pump would run as it should or I would get an initial outburst of liquid into to kettle then nothing else.