So, My March pump died and I wanted to try the Chugger Pumps. They didn't have whole units on sale on Ebay, so I just ordered the Stainless Steel Pump Head. It is a well made, beautiful pump. Well worth the $45 with shipping.
I went to install it on my motor and low and behold, my pump was not the March 809 everyone knows and loves. (I was cheap when I set up my system and used a not so temperature tolerant variety). Needless to say, I needed a ne mounting bracket. I work for a fab shop and could have made one, but instead, I called the guys at Chugger and asked if I could buy part 109829 - Motor Connecting Bracket. He said he never had to sell individual parts before and that he would throw one in a box for me and send it my way free of charge. How often does that happen today?
The guys at Chugger Pumps are just awesome. What great customer service.
Have to say, I am just a homebrewer and not a very good one at that and have no affiliation with their company. Just wanted to publically say thanks.