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Home Brew Forums > Home Brewing Beer > Equipment/Sanitation > a Chugger Pump shoutout...
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Old 09-10-2012, 07:19 PM   #1
Firebat138
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Default a Chugger Pump shoutout...

Just thought I would let everyone know, we received our chugger SS pump the other day and it is by far the greatest addition to our brewery to date... worked flawlessly and had no problems what so ever... Great product and even greater customer service... Trust me... Get one of these and you will be pleased...

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Old 09-11-2012, 02:52 AM   #2
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I've had to have my chugger replaced twice but the one I have now is working fine through two batches. It is very quiet. I hope it continues to work well. I have a Chugger and a March High Flow. Never had trouble with the March. The Chugger has been a poor performance experience but a great customer experience. Hopefully my issues are resolved.

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Old 09-12-2012, 02:17 PM   #3
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I bet he replaced it for free. Yup... great customer service... Matter of fact, after I emailed him, thanking him for the pump, he sent me a 2nd pump for FREE... :-) Thanx again Chugger,.

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Kegs: Fresh Squeezed IPA, Orange Belgian,
Galactic Black IPA, Miller Clone, Coffee Stout, Yoopers Pale Ale, Two Hearted Clone


Fermenting:
20 gal Galactic Black IPA, 10 gal Ypers Pale Ale,
10 gal Belgian WitX2, 10 Gal 2 Hearted Clone,10 gal Samhain Pumpkin, 10 gal Green Flash West Coast IPA
10 gal Coffee Stout,10 Gal Raging Beeatch, 10 Gal Hop Head IPA

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Old 09-12-2012, 06:25 PM   #4
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Yes he replaced it free both times. Can't complain about that.

But, That doesn't help the fact that it died twice in the middle if the brew day putting a big damper on the day given a have a system that requires two functioning pumps.

Great customer service for sure! Great product...jury is still out for me.

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Kegged: Saison, Blonde Ale, Berliner Weisse, Hard Cider
Bottled: RIS, Riesling, Zinfandel
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