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Home Brew Forums > Home Brewing Beer > Equipment/Sanitation > Chugger problems
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Old 12-09-2011, 11:48 PM   #31
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I had the same issue on my brand new Chugger that I got a few weeks ago. I was planning to brew tomorrow, but I'm not sure what I'm going to do if it starts locking up. My last brew day was a $^#$@ disaster because of this. No way to chill my wort until it got down to about 140-150F on its own, at which point the pump would function without locking up.
Have you spoken to them? They are exchanging my pump as well.
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Old 12-09-2011, 11:49 PM   #32
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I have tried calling but only ever gotten a machine, which I left a voicemail on but never heard back.


I just went on the website and filled out the little "got a problem" form.

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Old 12-09-2011, 11:50 PM   #33
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That's what I did and received an email back the next day. Never tried calling...

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Old 12-10-2011, 01:44 AM   #34
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I have 2 of the Chugger pumps that were purchased in September. Both pumps work great below 200 degrees. Once they get to near boiling temperature,Their performance diminishes greatly (flow reduces to a trickle if at all), or the magnets disconnect. If I stop the pump and wait for a minute or two, there will be a spurt of water and then the pumps repeat with the trickle or magnet disconnect. I did several tests without any filters or plate chiller inline using plain water and results were the same. I sent this information in an email to Chugger. The next day I received an email from Brian requesting I ship the pumps to him to have a look. The day after they were shipped I received a follow up from Brian stating the pumps were being replaced. I received the pumps back today. It looks like both pump heads were replaced on the existing motors. I'll post how they perform tomorrow...

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Old 12-10-2011, 04:49 PM   #35
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This is good info. I have the original style green chugger and so far it has been great, but I never use it above 175deg. I have thought about using it to whirlpool but at this point have not and I guess I won't.

T

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Old 12-10-2011, 05:27 PM   #36
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Regarding my previous posts, I got an email back from Mike at Chugger last night to send in my pump heads for free replacements.

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Old 12-10-2011, 07:08 PM   #37
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damn, I was about to pull the trigger on 2 chuggers. Looks like I'm gonna go March. Anyone experience the same issues with March pumps?

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Old 12-10-2011, 07:33 PM   #38
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damn, I was about to pull the trigger on 2 chuggers. Looks like I'm gonna go March. Anyone experience the same issues with March pumps?
Yea im thinking the same thing now... I was about to order one of the new ss chuggers, but really don't want to deal with these problems to save a few bucks off the march and get a ss head that doesn't move hot wort.
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Old 12-10-2011, 08:08 PM   #39
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brewed a batch today with the replacement (stainless) pump from Chugger I got yesterday...

Works great at all temperatures (except perhaps rolling boil--but march can't do that either). A touch more flow than my march....

http://www.youtube.com/watch?v=atZLE...ature=youtu.be

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Old 12-10-2011, 08:34 PM   #40
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Hmmm, I just ordered 2 chuggers a few days ago. You guys have me worried now. Guess I'll delete my classified ad for the march I've been using, at least until I can test the chuggers for a while. I might need it after all.

And Drew, I use my march to circulate through the cfc for the last 15 minutes at a full boil. I'm getting more worried if the 2 chuggers I bought are going to work for my setup now.

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