poulkrarup

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Hi

Do's anyone know the company B C Product? 2 weeks ago I bougt from there internet site a Barley Crusher MaltMill and paid and paid by visa card. the day after I recived a mail asking for a further $ 48.00 for fraight cost. I paid the same day but haven't heard anything from them since. I have written 3 mails and ask for a shipment date but no response.
Looking forward to hear if anyone know about this company.

Regards
Poul

whatsleftofyou

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I just finished going through an ordeal with them myself. My homebrew club ordered 13 mills from them for a total order of over $1500. Every time I had a question or wanted an update on my order I needed to e-mail Randy several times before I got a response. Even when he promised me a tracking number, I never got it. Randy's last excuse was, "Nobody told me about your e-mail and I haven't been on the computer lately since I've been spending all of my time in the shop". I eventually did receive everything, but the whole ordeal was like pulling teeth.

__________________
My Bar Build
Club Officer for Bay de Noc Brewers in Upper Michigan
Primary: Rhubarb Berliner Weisse, Belgian Singel
Secondary:
On Tap: Orange Chocolate Stout, Sweet Stout, Belgian Wit, Chocolate Rye Ale, Summit/Falconer's/Simcoe IPA
Bottled: PB&J Sweet Stout, Belgian Saison, Brown Porter

malkore

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It does sound like lately they are hard to reach...

but as far as I"ve heard nobody has ever gotten screwed over on their order, and I like my barley crusher mill (7lb hopper).

I do agree, customer service really sets one company apart from the others, even if the product itself is identical.

__________________
Malkore
Primary: English Mild
On tap: Pale Ale, Lancelot's Wheat, English Brown Ale, Steam Beer, HoovNuts IPA
Bottled: MOAM, Braggot, Raspberry Melomel, Merlot, Apfelwein, Pyment, Sweet mead, Cabernet
Gal in 2009: 27, Gal in 2010: 34, Gal in 2011: 13, Gal in 2012: 10

poulkrarup

Recipes 

Do's anyone know where they are located og where one can find at phone no. to them?

Poul